Quality

Quality policy


QUALITY POLICY

ZISIOS SA responding to the requirements of present business reality, always aiming at faster and better servicing of its customers, is committed to the implementation of a Quality Management System based on the requirements of ISO 9001: 2015 and compliance with the legislative and regulatory framework.

The Quality Management System of the Company has as its scope:

→ Design and construction of molds for the production of metal and plastic objects

→ Development and Construction of automations customized in molds


It is designed according to the Company's needs and aspirations.

The main objective of ZISIOS SA Quality Management System is the creation of a basis for the continuous improvement of the efficiency of its processes, always aiming at the continuous satisfaction of the needs and expectations of its customers to the maximum extent possible. The company's top management is committed to the continuous improvement of the company and the quality management system through the establishment and monitoring of quality objectives.

The basic principles as expressed in the company's Quality System processes are:

→ Compliance with customer's specified requirements as agreed through written agreements to increase their satisfaction.

→ Continuous briefing and training of staff.

→ Investigating causes of non-compliance or complaints and further defining corrective actions.

The principles of the System as well as the objectives for quality are regularly reviewed by the Company's Management in order to adapt to the new needs and market developments, legislative requirements and to the objective of continuous improvement of the company's operations. Through continuous reviews of the above, Management is in constant search for identifying both human and logistic needs. Management is committed to providing the resources needed to meet demands as they arise and are shaped by existing situations to the full of its capabilities.

All departments of ZISIOS SA have the responsibility to respond, assimilate and implement the procedures required by the Quality System through their daily activities. It is also the responsibility of the Management to ensure that the Quality Policy is communicated, understood and applicable by all the Company's human resources, with the ultimate aim of constantly developing its business activity with unwavering commitment to its principles and a lasting offer to its customers, products and services of excellent quality.